When it first opened, we’re proud to recommend it to all of our friends. We have been busy doing this casino since it opened. The host attitude and no coffee maker were the only kill joys. My stay was comp'd with my Total Rewards membership - which means I paid dearly elsewhere. Small footprint but the portions were LARGE! $25 for an egg roll and an order of shrimp fired rice with a soda. If there's a non-smoking section, I have yet to find it. However once served, she was attentive to follow up drinks. Drinks are ordered on the slot machine, but I had to flag down a waitress to get served. Layout is a bit confusing but plenty of slot techs to assist. Host on Duty needs to learn about customer service! Had difficulty with the kiosk and it was as if I was bothering her to ask for help. There is construction going on so somewhat challenging to find hotel check in. Not a prob for solo travelers but could be a prob if you're sharing space. No door in the bath to separate the toilet area from the main sink/tub. There is no door/partition, so you hear every gathering of ice. Decor seems a bit dated, but squeaky clean. Mirrored wall next to the bed - you might rate that a plus or minus so no judgement there. HOTEL: Fantastic hotel room! King bed, L shaped sofa area, THREE TVs (on in the bathroom). For no reason other than to pay for the privilege of checking in AND out. Sadly, looking at my bill, we were charged the same “checkin” AND “checkout” fee. When asked what it was for, was it for using my credit card? Could I pay cash and avoid it? No. Upon checkout we were taxed a checkout fee of $18.69. Our sad disappointment came at checkout when all hotel was supposedly paid up front weeks earlier. We went to our gorgeous King room and we’re very impressed! So we enjoyed our concert and had fun winning a little. Not to be denied joining the club, I did request a new card! So now I am a member!!! The hotel is bright, shiny, gorgeous and sparkly clean. When it was my turn, I was told I wasn’t in their “Club” so the people in the line to the left would be served first. Clean, shiny! Yes! We were at the best casino!!! However, getting up to check in was “Hurry up and wait”. First impression? Beautiful new looking casino. We looked forward to a welcome vacation in Tunica seeing a concert, eating, and dropping a few coins.

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